Archive for category Sales

Sales Training for Success with Customers Today

What exactly is basic sales training? If you already are a sales person, do you really need that? Actually, you will be surprised about how many sales persons do.

Many people don’t understand that sales require two parties. It is supposed to be a dialogue, not a monologue. It is also supposed to be a customer-centered exchange of information that begins and ends with the customer and his/her needs drive the conversation.

Any sales person has a sales approach he/she consciously or unconsciously uses every single day, and probably you are the same too. But are you really open to looking at your sales talk up close? If you are, you will be able to assess yourself, even if for a little bit. You will also be able to spot your strengths and weaknesses, and change your sales talk for the better.

First of all, you have to understand that you need to start using your natural skills and your knowledge, and sell more by creating compelling dialogues with your customers. You must think, “I already do all that,” and it’s likely that you do. But how are you keeping up with the changes that are occurring everywhere around you – with your customers, your competitors, your markets, and your own organization?

Long gone are the days when you could rely solely on product knowledge or technical expertise. The Internet has become a free and convenient source of information, giving customers more information than ever before. Salespeople face a tough business climate in which they need to win all the good deals that are out there.

In this environment, products which were once the main difference are the equalizer now and they don’t really count as much as they used to. Instead of talking about products, your role is to communicate a message in which you add value, provide perspective, and show how your features and benefits apply to and satisfy your prospective customer’s needs.

Most salespeople (unfortunately for them) use the same model for selling that has been the predominant selling model for decades. Few really realize that times have indeed changed. If you were to ask 100 salespeople whether their approach was customer-centered or product-centered, what would they say?

Most salespeople are absolutely positive about the fact that they know their customers’ needs. They truly believe they are customer-centered. These beliefs are actually the biggest of their enemies and they keep them from making the changes they need to make in their sales talk. You need to constantly strive to perfect yourself, and this is true for any field of activity.

Some salespeople use their charisma and they rely on their interpersonal skills and charm. Others are technical experts, substantive in content but weak in customer focus. There are the “killers,” always rushing to the close, often at the expense of the relationship.

These characterizations of sales types are extreme, but they set the context for thinking about how salespeople approach sales. Whether you belong to one group or another or not, review your technique and begin a real basic sales training if you think that’s the case.

Professional advice for selling today

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Developing the Winning Mindset

One of the key characteristics that successful people have is a winning mindset. They have learned over time to program their mind for success. That’s what gives them the edge in competitive situations. This mindset allows them to hit the winning shot at the buzzer,sink the crucial putt on the 18th hole to win the tournament, or even purchase or sell their home! The question is why do some people have it and others don’t? How can you ensure that you acquire the winning mindset? Let me take you through the development of a winning mindset.

1. Record and replay the tape: Now, I don’t mean that you have to record yourself on a recorder. You do need to write down on paper (and track) your victories. We all have a lot of victories daily, weekly, and monthly. We just have a hard time remembering them. If we record them, we can review them during the challenges we are facing. When we lose our self-confidence, we can build it through reviewing our past victories. A lot of our victories, we will find, come out of a very challenging problem or struggle we are having. This review will also show us the direct correlation between the challenges we face and the victories we have. The key is to review them regularly. Review them, so you can invest them to pay dividends today, and tomorrow.

2. Understand the game you are playing: The highest peak performers understand the game they are playing- how to score and win. When I was younger, I played racquetball professionally. I always had a philosophy that if I finished second, it was the same as losing. I could have won all the other matches to the final, but losing the final was as bad as losing in the first round. For me, there was no second place. Business is the same way. Have you ever gotten paid for coming in second? Second place does not make the mortgage payment. Make sure you are playing to win. Understand the reality of the business that you are in. Develop the focus that you need to compete at the highest level.

3. The secret edge: Believe in yourself. The best of the best in life believe in themselves. Michael Jordan believed to his core that he was the best. His belief, and his sheer will to win, created the best basketball player ever. I read an article about a survey in which professional golfers were asked, “If you had one putt to win a major championship, who would you pick to putt it?” Almost all of them chose Jack Nickalaus. Why, because he knew he was the best and had the ability to will the ball into the hole. When I sold real estate, I truly believed I was the best Agent for the job. That belief extended beyond just my market place. The question is what do you believe? When your confidence goes up, your competence goes up at the same time. Program your mind, through affirmations, that you are the best. Say aloud daily: “I am a great business person”, “I am the best that someone can hire to do the job”, “I provide exceptional service to my clients.” You must drive your belief deep. It truly is the secret weapon for all peak performers.

We must invest time daily to develop the winning mindset. Take the time to record your victories. Review them daily, weekly, and monthly. Work to improve your belief in yourself. We all came from the same creator. He didn’t create any junk. You have it inside you to be exceptional. The secret edge is belief.

Norman Vincent Peale said, “Believe in yourself! Have faith in your abilities. Without a humble but reasonable confidence in your own powers, you cannot be successful or happy. Formulate and stamp indelibly on your mind . . . a mental picture of yourself succeeding. Hold the picture tenaciously; never permit it to fade. Your mind will seek to develop the picture.”

Dirk Zeller is the President & CEO of Real Estate Champions. His company trains more than 250,000 Agents worldwide each year.

For more information on buying or selling a home in Du Bois visit: More Help With Buying Homes

10 Magic-Like Ways To Multiply Your Orders

1. Use reward programs to keep people revisiting your web site and buying your products. You could reward gifts or discounts for revisiting or buying.

2. Publish e-zines for other web sites to increase your traffic. You could do it at no charge and in return just ask for a sponsor ad in each issue.

3. Trade endorsement ads with other e-zines. They pull more hits and sales than just trading classified ads because it gives your ad instant credibility.

4. Test your ad copy before you start taking orders. Tell your visitors to e-mail you if they want to be notified when you launch a new product.

5. Get your visitors excited about your product by letting them know how excited you are about it. Tell them why you’re excited and use exclamation points.

6. Use incentives to gain referrals if you don’t have an affiliate program. Tell people when they refer customers you will award them with free products.

7. Tell your visitors the reason why you’re having a sale so they don’t think your products are cheap. It could be a holiday/seasonal sale or clearance sale.

8. Stay away from overloading your web site with high tech gadgets. They can create a slow loading web page and distract people away from your offer.

9. Cut out words, phrases, and paragraphs in your ad copy that aren’t selling or supporting your product. This will stop people from getting bored with your ad.

10. Keep people at your web site as long as possible. Allow them to download free ebooks, sign-up for contests, use free online services, etc.

Kim and Charles Petty,experienced in Real Estate Market. For FREE Special Report and CD and to set up strategy session on how you can make Six or Seven Figures A Year Buying and Selling Propertiesacross the USA & overseas go to VirtualRealEstateInvestingPRofits or call 1-800-311-9228